Iocane provide a monitoring service that can be utilised with the majority of IT Infrastructure components. Our monitoring system agents are installed on infrastructure and continuously poll the devices for up-down state and other system health indicators such as CPU, memory, disk utilisation and network latency. Threshold alerting triggers are set to enable Iocane to identify when a device is approaching a potential fail state, allowing the issue to be addressed before it causes a business outage.
Critical threshold alerts are actioned immediately, whereas lower level alerts are captured for trend analysis, reporting and capacity planning. Under a managed service, Iocane actions all monitoring system alerts, however defined alerts can also be sent to the customer in a variety of forms (SMS, email) if this is desired. Data captured by the monitoring system is often critical in understanding event correlation and the determination of root cause.
Learn more about how our innovative ICT solutions can make your business better, call (08) 8413 1000 or complete our Contact form.